Mediators' Institute of Ireland Conference

Activity: Participating in or organising an event typesKey-note speaker and plenary lectures at conferences


Keynote address entitled ‘Do You See What I’m Dealing With Here? Biases and Heuristics in Conflict’ “No man can think clearly when his fists are clenched.” (George Jean Nathan) We know that our thinking is affected by conflict; this applies to groups and nations as much as to individuals. Mediators are at the sharp end of this phenomenon, and those we work with often find each other’s behaviour at best inexplicable and at worst malicious. Professor Charlie Irvine, Course Leader on Strathclyde University’s Masters in Mediation and Conflict Resolution, explains how biases and heuristics (mental shortcuts) can exacerbate both interpersonal and international disputes. Using real-life case studies he paints a clear picture of the step-by-step mechanics of conflict and a range of de-biasing techniques to boost mediators’ awareness and confidence.
Period9 Nov 2013
Event typeConference
LocationDublin, Ireland


  • Mediation, Conflict Resolution, Cognitive Biases, Heuristics, mediation techniques,