Sustainability and the tourism and hospitality workforce: a thematic analysis

Thomas Baum, Catherine Cheung, Haiyan Kong, Anna Kralj, Shelagh Mooney, Hai Nguyễn Thị Thanh , Sridar Ramachandran, Marinela Dropulić Ružić, May Ling Siow

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68 Citations (Scopus)
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This paper is about the position of workforce and employment considerations within the sustainable tourism narrative. It addresses the relative neglect of this area within discussion of sustainable tourism and highlights reference to it within the UN's 2030 Agenda for Sustainable Development. Discussion follows of the merging field of sustainable HRM and the contribution that this can make to meeting both the sustainable development goals and to enhancing recognition of workforce and employment issues within related debate in tourism. The body of the paper consists of examples of how key dimensions of work and employment in tourism where sustainability is of increasing consequence and significance. The paper concludes by drawing together the implications of these 'mini-cases' and locating them within key principles of the 2030 Agenda for Sustainable Development.
Original languageEnglish
Pages (from-to)809 - 830
Number of pages21
Issue number8
Publication statusPublished - 17 Aug 2016


  • sustainability
  • sustainable tourism
  • employment
  • workforce
  • education
  • gender
  • careers
  • social enterprise
  • human rights

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